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We're Here to Help!

Our aim is to provide you with a personal, friendly and professional customer service experience from our fully trained iCandy team.

To ensure we consistently achieve this aim we have a multi-layered support network, which includes our extensive dealer network, and we can be contacted via telephone (01767 604400), email customerservices@icandyuk.com or by completing the form below.

We will endeavour to answer your queries including:

· Guiding you through the correct procedure for the return and repair of your pushchair.
· Sending out spare parts (currently retailers only).
· Dealing with any concerns you may have with your overall iCandy experience to date.

Should any problems arise with your iCandy pushchair then, in the first instance, please contact the retailer who you purchased it from.

Please note that your warranty runs from the date you purchase your pushchair and details of what is covered can be found on our Warranty page. We welcome your feedback on your iCandy experience, so please contact us on the number above, or complete the form below and will do our best to respond as quickly as possible.

More information on the care and maintenance of your iCandy travel system can be found in our iCare section.

If you are a retailer looking to stock iCandy products please click here.

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iCandy superfleece luxury footmuff
iCandy superfleece luxury footmuff
Keep your child cosy and warm with a superfleece luxury footmuff. Choose from a fantastic range of colours for the ultimate stylish look.

blue, yellow, black, red, green, beige, pink
iCandy lifestyle changing bag
iCandy lifestyle changing bag
Carry all your essentials in our lifestyle changing bag. Features include an adjustable shoulder strap, two outer zip pockets, mobile phone pocket, insulated double zip outer bottle pocket, wide, double zip opening to the main compartment which contains a padded changing mat, mesh side pouches and a wipes/tissue dispenser.

black, beige
iCandy core seat snuggle
iCandy core seat snuggle
To fit the iCandy cherry, iCandy apple and iCandy pear. Add a little extra comfort for your child with these superfleece luxury core seat snuggles.

pink, blue, beige, black, yellow, red
iCandy sun parasol
iCandy sun parasol
To fit the iCandy cherry, iCandy apple and iCandy pear. Protect your child from harmful UV rays with our sun parasol. Choose from a fantastic range of colours to co-ordinate with your core seat snuggle or footmuff. When purchasing one of our parasols for your iCandy apple don't forget the iCandy apple chassis clamp adapter.

red, beige, pink, blue, black
iCandy superfleece luxury footmuff
iCandy superfleece luxury footmuff
To fit the iCandy cherry. Keep your child cosy and warm with a superfleece luxury footmuff. Pictured are fudge or liquorice colour options.
iCandy superfleece luxury footmuff
iCandy superfleece luxury footmuff
Keep your child cosy and warm with a superfleece luxury footmuff. Choose from a fantastic range of colours for the ultimate stylish look.

blue, yellow, black, red, green, beige, pink
iCandy apple to pear upgrade
iCandy apple to pear upgrade

As your family grows the iCandy apple multi-mode system can be upgraded to the iCandy pear multi-mode system with the addition of the unique multi-functional pip converter upgrade pack. Larger wheels balance the additional weight, and the pip allows you to create over twenty different combinations to suit your requirements. The multi-position seat units easily convert into carrycots using the carrycot converter fabric, and a pair of lower car seat adapters enable you to add a Maxi-Cosi Cabrio infant carrier (sold separately).

Upgrade pack includes:
1/ Large front wheel kit
2/ Pip converter frame
3/ 2 x seat units
4/ Pair of lower Maxi-Cosi Cabrio infant carrier adapters
5/ 2 x raincovers

Optional extras:
1/ Pair of upper Maxi-Cosi Cabrio infant carrier adapters
2/ Pair of carrycot converter fabrics

 

Pair of Cherry Maxi-Cosi Car Seat Adaptors.
Pair of Cherry Maxi-Cosi Car Seat Adaptors.

These adaptors fit easily onto the chassis enabling you to fit your Maxi-Cosi Group 0 Car Seat.

Pair of Apple Maxi-Cosi Car Seat Adaptors.
Pair of Apple Maxi-Cosi Car Seat Adaptors.

These adaptors fit easily onto the chassis enabling you to fit your Maxi-Cosi Group 0 Car Seat.

Pair of Pear Upper and Lower Maxi-Cosi Car Seat Adaptors
Pair of Pear Upper and Lower Maxi-Cosi Car Seat Adaptors.

These adaptors fit easily onto the chassis enabling you to fit your Maxi-Cosi Group 0 Car Seats.

Peach Bag, black jack.
Peach Bag, black jack.

 

Peach Bag, tomato
Peach Bag, tomato

 

Peach Bag, sweet pea
Peach Bag, sweet pea.

 

Peach Footmuff, black jack.
Peach Footmuff, black jack.

 

Peach Footmuff,  sweet pea
Peach Footmuff, sweet pea.

 

Peach Footmuff, tomato
Peach Footmuff, tomato

 

Peach Upper and lower infant carrier car seat seat adaptors
Peach lower infant carrier car seat seat adaptors

 

Peach upper infant carrier car seat seat adaptors
Peach upper infant carrier car seat seat adaptors

 

Peach Sun Parasol, black jack.
Peach Sun Parasol, black jack.

 

Peach Sun Parasol, sweet pea
Peach Sun Parasol, sweet pea.

 

Peach Sun Parasol, tomato
Peach Sun Parasol, tomato

 

Peach Cup Holder
Peach Cup Holder

 

Peach Cup Holder Clamp
Peach Cup Holder Clamp

 

Lifestyle Changing Bag, Black
Lifestyle Changing Bag, Black

 

Lifestyle Changing Bag, Mulberry
Lifestyle Changing Bag, Mulberry

 

Lifestyle Changing Bag, Fudge
Lifestyle Changing Bag, Fudge

 

Lifestyle Changing Bag, Berry Blue
Lifestyle Changing Bag, Berry Blue

 

Sun Parasol, Black
Sun Parasol,

 

Sun Parasol, Beige
Sun Parasol, Beige

 

Sun Parasol, Mulberry
Sun Parasol, Mulberry

 

Sun Parasol, Berry Blue
Sun Parasol, Berry Blue

 

Footmuff, Berry Blue
iCandy superfleece luxury footmuff, Berry Blue
To fit the iCandy cherry. Keep your child cosy and warm with a superfleece luxury footmuff.
Footmuff, Mulberry
iCandy superfleece luxury footmuff, Mulberry
To fit the iCandy cherry. Keep your child cosy and warm with a superfleece luxury footmuff.
Cherry Cup Holder Clamp
Cherry Cup Holder Clamp

 

Cherry Cup Holder
Cherry Cup Holder

 

Cherry Stroller Travel Bag
Cherry Stroller Travel Bag

 

Cherry Carry Cot Travel Bag
Cherry Carry Cot Travel Bag